AI19 August 2026
From AI experiment to autonomous digital colleague
How AI agents move from clever answers to controlled action.
Blog
What keeps us busy
and what helps you move forward
Insights from our consultants, architects and developers on digital transformation, integration, applications and customer communication.
AI
AI1 July 2026
Hacking agents is easy. Securing them is hard.
Why AI security is becoming the next big challenge for organisations.
AI5 May 2026
The pragmatic route to AI in healthcare: RAG implementation at Cordaan
How Cordaan already gives care workers time back today with a pragmatic RAG implementation.
Life at Harmony13 March 2026
Corporate social responsibility: how we take it to heart
How Harmony shapes corporate social responsibility through small, concrete actions.
Apps27 February 2026
App design in 2026: does vibe coding mean the end of the traditional handoff?
How real-time collaboration in Figma and AI make the classic design-to-development handoff redundant.
Integrations30 January 2026
New API standard for Epic hospitals
Why Epic Vereniging NL chose Harmony and MuleSoft for a shared API platform.
Integrations6 January 2026
Digitalisation in healthcare: working together speeds things up
Why the Epic hospitals are jointly choosing a modern API management platform.
Business Consultancy25 November 2025
Why is a business analyst indispensable in digitisation?
Why a business analyst bridges the gap between business and IT.
Customer communication5 November 2025
Why we have our own software hacked every year (and why that's good news)
Why ethical hackers try to break into CustomerConnect every year.
Business Consultancy21 October 2025
Digital transformation: sometimes the crucial factor is process rather than technology
Why process methods such as Lean, Six Sigma and Agile often make the difference in digital transformation.
Apps15 September 2025
Apps for healthcare: smart solutions for digitalisation
How apps and low-code help healthcare organisations organise their processes more smartly.
Life at Harmony27 May 2025
How Harmony Group looks after wellbeing at work
How Harmony Group works on the wellbeing of its employees.
Business Consultancy21 May 2025
Improving customer experience in banking: the skillset of a Product Owner
The eight skills a Product Owner needs to improve the customer experience in banking.
Life at Harmony16 May 2025
Why we're investing in a Great Place To Work
How Harmony became certified as a Great Place To Work.
Apps16 May 2025
Integrating a Wake Word into OutSystems with Azure Speech: my step-by-step plan
A step-by-step plan for integrating a wake word into OutSystems with Azure Speech.
Customer communication2 April 2025
Harmony IT and Jetmail introduce a cost-efficient communication platform for the public and private sector
Harmony IT and Jetmail bring digital and physical communication together in one platform.
Life at Harmony19 February 2025
The new Harmony IT: 'We've renovated the house, but the foundations remain'
Robert Daniëls becomes co-shareholder of all of Harmony's IT activities.
Business Consultancy30 January 2025
Harmony Business Consultancy: "Investing in talent and culture to grow further."
The management team of Harmony Business Consultancy on 2024 and the plans for 2025.
Integrations20 January 2025
Using an integration platform: essential for data availability
Why an integration platform is indispensable for making data available securely and system-independently.
Life at Harmony4 December 2024
How Harmony School strengthens our talent
How the Harmony School App centralises employee training and makes it simpler.
Business Consultancy12 November 2024
Janne Onkelinx on the crucial role of a programme manager
What really makes a programme manager successful, according to Janne Onkelinx.
Life at Harmony22 October 2024
Thirty years of Harmony: “We've sat at the table more than once thinking: ‘What are they doing?’”
Founders Koen Mercken and Henri van Hoek look back on thirty years of Harmony.
Business Consultancy7 October 2024
Harmony Consultancy welcomes Thomas Standaert as new partner
Thomas Standaert takes the step from consultant to partner at Harmony Business Consultancy.
Apps7 October 2024
An AI app for healthcare: Owen scores at the OS Hackathon
How Owen built an AI app for healthcare in seven days during the OutSystems hackathon.
Integrations2 August 2024
MuleSoft vs. TIBCO: which integration platform should you choose in 2024?
A comparison of MuleSoft and TIBCO BusinessWorks on architecture, API management and tooling.
Integrations5 July 2024
How Kongsberg modernised its system integration with MuleSoft and Harmony
How Kongsberg PCS replaced its outdated integrations with a modern landscape on MuleSoft.
Business Consultancy3 June 2024
Understanding data better: the power of semantics
Why data only becomes valuable once it is structured, documented and interpreted.
Integrations9 February 2024
Integration platform as a service (iPaaS) in healthcare: nice to have or necessity?
Why an iPaaS is increasingly a necessity for healthcare organisations.
Customer communication29 November 2023
Behind the scenes of health insurers' premium adjustments
How health insurers' annual premium adjustment reaches every policyholder correctly and on time.
Business Consultancy15 September 2023
After 6 months at Harmony, Young Graduate Lisa looks back
Young Graduate Lisa looks back on her first six months at Harmony.
Customer communication12 September 2023
Email effectiveness decoded
How measuring open and click rates and A/B testing make email campaigns more effective.
Life at Harmony2 August 2023
Kris Boel on life at Harmony
Kris Boel on more than six years as a business consultant, and the culture at Harmony.
Customer communication18 July 2023
How do you personalise customer communication?
How personalised communication contributes to a better customer experience.
Business Consultancy27 June 2023
Harmony School makes us “top athletes”
How Harmony School keeps colleagues growing with more than seventy training courses.
Customer communication1 June 2023
CCM in the Cloud & corporate social responsibility
How CCM in the Cloud contributes to more sustainable and socially responsible communication.
Integrations11 May 2023
Colleague Thomas talks about his project as an integration specialist
Thomas talks about his work as an integration specialist and about his current project.
Customer communication8 May 2023
CCM in the Cloud as a sustainable solution for COG's document flow
How De Christelijke Onderwijsgroep found a sustainable solution for its document flows in CCM in the Cloud.
Business Consultancy27 April 2023
Kirsten looks back on her first 6 months as a management consultant at Harmony
Kirsten looks back on her first six months as a management consultant at Harmony.
Customer communication20 April 2023
The customer as process operator with the CCM in the Cloud chain monitor
How customers follow the production process themselves with the CCM in the Cloud chain monitor.
Customer communication23 March 2023
Take your email communication to the next level with CCM in the Cloud
How CCM in the Cloud makes emails display correctly in every email client.
Customer communication21 February 2023
CCM in the Cloud: a demonstrably secure communication platform
How Harmony demonstrably safeguards the information security of CCM in the Cloud.
Life at Harmony14 February 2023
Even more flexibility for the Harmonians with the mobility budget
What the mobility budget is and why Harmony offers it.
Integrations31 January 2023
Why MuleSoft is the best integration platform
What sets MuleSoft apart from other integration platforms.
Customer communication23 January 2023
Sending push notifications with CCM in the Cloud
Why push notifications are an effective channel for reaching customers.
Business Consultancy12 January 2023
Business Next Step case: bpost
A Business Next Step programme at bpost, the largest postal company in Belgium.
Apps1 December 2022
Harmony and ForTrevo announce partnership
Harmony and ForTrevo join forces on low-code expertise with OutSystems.
Customer communication29 November 2022
De Christelijke Onderwijsgroep goes live with CCM in the Cloud
How De Christelijke Onderwijsgroep linked CCM in the Cloud to OSIRIS and manages its own documents.
Life at Harmony21 November 2022
Harmony walks for a good cause
How Harmony raised money for charity during De Warmste Week.
Apps10 November 2022
5 myths about low-code debunked
Five stubborn misconceptions about low-code, and how much of them is true.
Customer communication27 October 2022
How CCM in the Cloud takes the work off your hands
What CCM in the Cloud takes care of for organisations, and how they can hand over even more.
Life at HarmonyArchive11 October 2022
Harmony is now also opening an office in Bosnia
Why Harmony opened an office in Bosnia and Herzegovina.
Customer communicationArchive27 September 2022
Digital sealing of communications
How CCM in the Cloud seals digital communication, so its authenticity can always be proven.
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Even further back in time, Doc?Still from Back to the Future (1985), © Universal Pictures and Amblin Entertainment. With respect for Robert Zemeckis, Bob Gale and everyone who worked on the film. GIF via Tenor.View the archive