Customer communication5 November 2025
Why we have our own software hacked every year (and why that's good news)
Why ethical hackers try to break into CustomerConnect every year.
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Customer communication
Customer communication2 April 2025
Harmony IT and Jetmail introduce a cost-efficient communication platform for the public and private sector
Harmony IT and Jetmail bring digital and physical communication together in one platform.
Customer communication29 November 2023
Behind the scenes of health insurers' premium adjustments
How health insurers' annual premium adjustment reaches every policyholder correctly and on time.
Customer communication12 September 2023
Email effectiveness decoded
How measuring open and click rates and A/B testing make email campaigns more effective.
Customer communication18 July 2023
How do you personalise customer communication?
How personalised communication contributes to a better customer experience.
Customer communication1 June 2023
CCM in the Cloud & corporate social responsibility
How CCM in the Cloud contributes to more sustainable and socially responsible communication.
Customer communication8 May 2023
CCM in the Cloud as a sustainable solution for COG's document flow
How De Christelijke Onderwijsgroep found a sustainable solution for its document flows in CCM in the Cloud.
Customer communication20 April 2023
The customer as process operator with the CCM in the Cloud chain monitor
How customers follow the production process themselves with the CCM in the Cloud chain monitor.
Customer communication23 March 2023
Take your email communication to the next level with CCM in the Cloud
How CCM in the Cloud makes emails display correctly in every email client.
Customer communication21 February 2023
CCM in the Cloud: a demonstrably secure communication platform
How Harmony demonstrably safeguards the information security of CCM in the Cloud.
Customer communication23 January 2023
Sending push notifications with CCM in the Cloud
Why push notifications are an effective channel for reaching customers.
Customer communication29 November 2022
De Christelijke Onderwijsgroep goes live with CCM in the Cloud
How De Christelijke Onderwijsgroep linked CCM in the Cloud to OSIRIS and manages its own documents.
Customer communication27 October 2022
How CCM in the Cloud takes the work off your hands
What CCM in the Cloud takes care of for organisations, and how they can hand over even more.
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