The challenge
Fragmented integration environment with a range of technologies and platforms
Knowledge management and resource allocation became complex because of diverse technical requirements
Scalability and stability problems due to a lack of architectural standardisation
The result
A consolidated API ecosystem based on MuleSoft reduced complexity
Better monitoring and diagnostics for the internal IT team
A streamlined customer experience through the new Customer Portal with seamless authentication
Getting technical debt under control with a modern integration architecture
Kongsberg PCS was struggling with growing technical debt in its integration landscape, and it was holding back innovation. The transformation required:
- Rationalisation of the application landscape to reduce technological heterogeneity
- Implementation of an API-based architecture for better interoperability
- Migration of monolithic legacy systems to a microservices approach
The technical challenges showed up at several levels:
- Architectural: The existing integrations lacked a uniform structure, which led to redundancy and inconsistency
- Operational: Managing a range of technologies required specialist knowledge that was hard to transfer
- Strategic: The rigidity of the legacy systems limited the capacity to respond to new business requirements
Without intervention, the growing technical debt would slow down time-to-market and undermine the agility of Kongsberg PCS.
An enterprise API strategy with MuleSoft as the technological backbone
After a thorough evaluation of several integration solutions, Kongsberg PCS selected MuleSoft, with Harmony as implementation partner:
- Architectural evaluation: MuleSoft was chosen for its structured approach and modular architecture
- Agile implementation methodology: Harmony’s pragmatic approach with concrete deliverables and iterative development
- Incremental migration strategy: Phasing based on business priority and technical dependencies
The implementation followed a structured process:
- Discovery and design: Detailed mapping of existing integrations and API design according to best practices
- Development and deployment: Implementation of reusable APIs and connectors in line with the MuleSoft architecture
- Operationalisation: Transition to a hybrid model for support and further development
- Knowledge transfer: Enabling the internal IT team to handle monitoring and first diagnosis
A future-proof integration infrastructure with concrete business impact
The implementation of MuleSoft with Harmony as technology partner has given Kongsberg PCS:
- Reduced architectural complexity: One uniform platform for all integrations reduces maintenance overhead
- Higher operational efficiency: Central monitoring and logging speed up the diagnosis and resolution of problems
- Improved release cycle: New functionality can be implemented faster because APIs are reusable
- Customer Portal transformation: Modernised authentication infrastructure and seamless system integrations
The remaining legacy integrations are being migrated to the MuleSoft platform step by step. With this, Kongsberg PCS has laid a solid foundation for digital transformation and API-driven innovation.
De modulaire MuleSoft-architectuur vermijdt spaghettistructuren en creëert een onderhoudbaar platform dat toekomstbestendig is.

World leader in digital cutting solutions for packaging, signage and industrial markets
Kongsberg Precision Cutting Systems (Kongsberg PCS) is a leading supplier of:
- Advanced digital cutting solutions for packaging, signage, display and industrial markets worldwide
- Precision technology that enables customers to produce faster, more safely and more efficiently
- Innovative cutting systems that combine creativity and imagination with technological excellence
The company has a rich history going back to 1965 in Norway. Its research and development department is still in Kongsberg, Norway, while production is based in Brno, Czech Republic. The global headquarters and customer experience centre are in Ghent, Belgium.






